1 reviews | Active since Sept 2013
Deceiving customers with Specials
Yesterday my husband and I went to Makro Struben's Valley to purchase a few things as we thought we would save a lot more going to Makro. Well needless to say we purchased the special of 6 x Boss 775/820g dog tin food. We bought 12 tins. The tins went through the till at one after the other. The till operator after everything was rung up called a supervisor who knows for what reason. Anyway my husband asked what was that for the guy didn't explain. In the car on the way home start scrutinising the till slip I see the first 6 x Boss tins were right. R95 for 6 tins. But the other 6 x also moved down on the slip not right after in the order it had actually came. To then realise that they charged a different price for those tins R107,70 for the same 6 x Boss dog food tins???? Very unimpressed that you did this. Makes one wonder how much money you have already ****** from clients with your "Specials". I sent an email to Makro/Massmart 10:21 this morning and still no reply. Shows the disregard you have for your clients. You do not care! I will no longer purchase from you ever again. *****ing from clients when they are under the impression they are SAVING which they are not! Very disgruntled customer.
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Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
