1 reviews | Active since Jun 2016
DEBITED MY ACCOUNT BUT SAID I NEVER PAY
<p>Good day</p> <p>Im a very highly upset and fustrated client right now my account was debited for an amount of R 1065 for my makro credit card and i kept getting calls saying i never keep my promise and i never pay but when i looked at my bank statemnet my account was debitted. I then sent a copy of my statemnet to RCS and i was told that they cant pick up anything, I then resent the documents and had to explain everything again till now i dont not have an answer as to what happened and why my account not creditted, I then noticed that the card number is different to the number the one they usually debit with i even called and explained to them this but still nothing has happened i am still waiting an answer and till today my card is supended and no one can help me</p> <p>As a client i dont think is fair n right and i would like someone to sort this matter if not i will log an ombudman query and make sure that this is pulished in the papers as well I am being punished for nothing i cant use my card i will be listed on the credit bureau which is not fair as i kept to my end of the bargin</p> <p> </p>
Thank you for taking time to contact us.
RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations.
Please contact our Customer Service Department if you have any further queries.
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Regards
Mmule Moropa
Thank you for taking time to contact us.
RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations.
Please contact our Customer Service Department if you have any further queries.
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Regards
Mmule Moropa
