Dear Makro Team, I'm extremely disappointed that order OD***, placed on 26 February 2026, wasn't delivered today (4 March 2026) as promised

Dear Makro Team, I'm extremely disappointed that order OD***, placed on 26 February 2026, wasn't delivered today (4 March 2026) as promised. I'd made arrangements to receive the package, and now I'm left inconvenienced and having to make alternative plans. Please look into this and escalate as soon as possible. I'd appreciate a resolution. Sincerely, Jolene Clayton