**************** by MAKRO ALBERTON

On 21 July I bought toilet paper online to collect from Makro Alberton. Not only had it gone up by R18.00 within two months, I completed and paid for order and the transaction was successful. I received an SMS confirmation of payment and receipt of the order. After a few minutes the order was cancelled by the store and an sms of the cancellation was sent to me. Upon enquiring why the order was cancelled, I was told that the toilet paper was out of stock. I then asked what would happen to the R257.00 that I had paid, only to be told I would get a refund after 10 to 14 working days. Why would Makro advertised products that they know are out of stock, allow the payment to go through and then have the cheek to keep customers' refund for up two weeks. The obvious reason would be to earn interest on this money and then when they have made as much interest as possible, release the payment to the customer. This is absolutely disgusting and is tantamount to *****. I will spread the word by all forms of social media to expose this and make sure I tell as many people as I can reach not to buy from Makro EVER again, oh and by the way, I WANT MY REFUND of R257.00