1 reviews | Active since Mar 2009
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I saw on google that an HDMI Cable wsd available at Makro for R69.00. This apparently is online only. I could instore only manage to get a cable for R139.00, essentially double the price.
Please explain why you want everybody to buy online, is it to hit them with delivery charges to make up the difference ...
I recommend that you and your group of companies to what you belong, change your ways, i.e. To offer the same item at the same price instore.
I am going also to the consumer council with this as it makes no sense to discriminate between online and instore deals. I want the same price for the item online and instore.
I will not return to your store in future.
Also, during lockdown, I wanted to purchase a power cable, for my sons laptop, but couldn't because, Makro cannot sell those goods. It was when the items could be sold for educational purposes only.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have liaised with senior management regarding the above complaint and a response has been sent to you via email regarding this matter.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have liaised with senior management regarding the above complaint and a response has been sent to you via email regarding this matter.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
