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donna-lee fisher
1 reviews | Active since Jun 2018
18 May 2020, 09:51
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I purchased a mellaware juno pressure cooker last year July since then its stopped working twice and everytime I go to makro I am forced to book the pressure cooker in
I have also contacted mellaware and they have advised that makro should be givinge a refund as the product is not a year old as yet
I don't want this pressure cooker I wanty money back and I will purchase another one This is absolute nonsense and a blatant disregard for me as a loyal customer of makro
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
18 May 2020, 12:04Good day Donna-Lee,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply18 May 2020, 12:04
Official
Good day Donna-Lee,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
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donna-lee fisher's updateReviewer Update
22 May 2020, 11:42More than 3 days and no reply
df
donna-lee fisher's update22 May 2020, 11:42
Reviewer Update
More than 3 days and no reply