aS
ashley S
1 reviews | Active since Oct 2013
02 Dec 2022, 09:12
Day 8 in progress :(
Guys my order is still packed on day 8 I’ve sent multiple emails with no response, I’m leaving the province tonight can some please call me and tell me what is going on, I’d have to cancel if this order is not delivered today as I will not be here. Please change the 2-5 days, you’re misleading people guys please. I really need to know what’s going on with this order MAK***
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
02 Dec 2022, 13:24Good day Ashley
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply02 Dec 2022, 13:24
Official
Good day Ashley
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
aS
ashley S's updateReviewer Update
02 Dec 2022, 13:26Thanks
aS
ashley S's update02 Dec 2022, 13:26
Reviewer Update
Thanks
aS
ashley S's updateReviewer Update
03 Dec 2022, 12:18Hi all
Still no feedback on my request feed or even an update so I know what I’m waiting for ?
Still no feedback on my request feed or even an update so I know what I’m waiting for ?
aS
ashley S's update03 Dec 2022, 12:18
Reviewer Update
Hi all
Still no feedback on my request feed or even an update so I know what I’m waiting for ?
Still no feedback on my request feed or even an update so I know what I’m waiting for ?