Damaged good delivery

Item: Makro
Rating: 1
Author: haniefa D

After purchasing a faulty dishwasher, they finally brought a new on 7 December 2017. The one they brought however has a dent on the machine. I have contacted numerous times since then. Nobody answers the phone, nobody replies to my email.

I just want the dishwasher that i paid for and at least decent service from such a big retailer like Makro.

Helpful (0)

Replies (2)

Makro's replyOfficial

11 Dec 2017, 13:16

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

Best regards,

Makro's reply11 Dec 2017, 13:16

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

Best regards,

haniefa D's updateReviewer Update

11 Dec 2017, 13:30

Good day Mbali Makhanya I look forward to hearing from you. Please treat this as a matter of urgency as with water restrictions etc we are using more water than what we usually would. Is there an option for a refund? We may very well prefer this. Regards haniefa

haniefa D's update11 Dec 2017, 13:30

Reviewer Update