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Eileen D
1 reviews | Active since Dec 2020
17 Dec 2020, 13:59
Damaged fridge delivered
A fridge I bought online on 29 November 2020 was delivered damaged on 12 December 2020. I informed both the store and delivery driver within 15 minutes after the delivery. I’m now been given the runaround by Makrocare and the store for the collection of their damaged fridge and delivery of a new unit. I’m unable to cancel the order as the store has not updated the order status since 29 November 2020.
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Eileen D's updateReviewer Update
17 Dec 2020, 16:18Good Afternoon. Your standard response is not assisting. I’ve informed everyone that I’ve spoken to since last Saturday that we not going to be available after Friday, 18 December 2020 as we away until end January 2021. The commitment was made that the delivery would take place by Friday.
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Eileen D's update17 Dec 2020, 16:18
Reviewer Update
Good Afternoon. Your standard response is not assisting. I’ve informed everyone that I’ve spoken to since last Saturday that we not going to be available after Friday, 18 December 2020 as we away until end January 2021. The commitment was made that the delivery would take place by Friday.