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stephen S

1 reviews | Active since Feb 2016

09 Feb 2016, 10:52

Damaged Fridge

Hi Makro.<br> <br> i have bought a fridge from you guys about a year and half ago. i then returned the fridge the same day i bough it as it was damaged. then you guys sent me another fridge ensuring that this fridge was in new condition better order.<br> <br> earlier this week after moving in and being married few weeks and months of finishing my home i unpack the fridge and discover that the fridge is also damaged with dents. <br> <br> after taking your word after you returned me the second fridge i come to discover that you did not give me a fridge as promised.<br> <br> this is very sad to see what service i receive from you guys and the question i have is are you selling customers second hand damaged goods. felt so discourage as i cant even buy things from you with out checking whether it is in a good condition or not. <br> <br> totally disappointed in the sale man responsible and also for you not keeping your word when we returned the first damage fridge to you.<br> <br> very Bad Service.

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Replies (1)
Makro
Makro's reply10 Feb 2016, 07:38
Official
Hello Stevo00&,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Your reference number for this complaint is: ***


Regards
Mmule Moropa

Best regards,