Customers problem to return washing machine

I bought a brand new Samsung washing machine 8 days ago from Makro montague gardens. The machine leaks from underneath every time we use it and now Makro says I must bring the machine back to the store and they cannot collect. How am I suppossed to bring a faulty machine back in my car that will probably water damage my car. Customer seevice means Makro should come collect the faulty machine and deliver a replacement!