AN
Amore N
1 reviews | Active since Aug 2023
11 Aug 2023, 12:18
Customer to pay courier fee to return item
Note that it is not stated in their returns policy (below) that if you need to return an online item you need to pay the courier fee:
"You can request a return online, drop them off at your nearest Makro store for an assessment, or call us to arrange collection on ***"
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Amore N's updateReviewer Update
11 Aug 2023, 12:31I should also mention that my delivery got 'lost' and after many, many calls and emails it was delivered after 18 days. It was such a horrible experience that I just wanted it to be returned (it took too long, so I purchased the item from another company) but was not made aware of the cost for a return.
Policy does not mention anything about a cost:
If an item you have purchased isn't what you had in mind or for any reason does not meet your needs or expectations, we give you 14 days to return the item for a refund. The item must be in a resalable condition so you need to have the original packaging including all attachments, accessories and documentation, and the item must be unused and in original condition.
Policy does not mention anything about a cost:
If an item you have purchased isn't what you had in mind or for any reason does not meet your needs or expectations, we give you 14 days to return the item for a refund. The item must be in a resalable condition so you need to have the original packaging including all attachments, accessories and documentation, and the item must be unused and in original condition.
AN
Amore N's update11 Aug 2023, 12:31
Reviewer Update
I should also mention that my delivery got 'lost' and after many, many calls and emails it was delivered after 18 days. It was such a horrible experience that I just wanted it to be returned (it took too long, so I purchased the item from another company) but was not made aware of the cost for a return.
Policy does not mention anything about a cost:
If an item you have purchased isn't what you had in mind or for any reason does not meet your needs or expectations, we give you 14 days to return the item for a refund. The item must be in a resalable condition so you need to have the original packaging including all attachments, accessories and documentation, and the item must be unused and in original condition.
Policy does not mention anything about a cost:
If an item you have purchased isn't what you had in mind or for any reason does not meet your needs or expectations, we give you 14 days to return the item for a refund. The item must be in a resalable condition so you need to have the original packaging including all attachments, accessories and documentation, and the item must be unused and in original condition.
