Customer Service. What customer service?

Item: Makro
Rating: 1
Author: Hedwig R

My convection microwave oven has been with Makro Centurion since 6 November for repairs. I have phoned the customer care line two times already to get an update. Every time I'm being told by the consultant that they will phone me back - I am still waiting for those calls. I have yet again phoned this morning. I need my microwave oven for Christmas. BAD BAD BAD BAD BAD AND NON-EXISTING CUSTOMER SERVICE!

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Replies (1)

Makro's replyOfficial

18 Dec 2018, 16:43

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team to assist.

Regards
Makro Team

Makro's reply18 Dec 2018, 16:43

Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team to assist.

Regards
Makro Team