Customer Service

I want to say I have been shopping with the Makro online platform for a long while and have never had an issue... the descriptions of products are spot on and I get what I ordered usually before the ETA. From ordering to easy payment, the updates, the friendly delivery all fantastic. This morning I got delivery of power banks, and my laptop wouldn't charge. I sent an email and recieved an email from Maria Mosola of customer care, with the procedure.. I ended up buying a 65W cable, attached it to the device and power bank and it is PERFECT! I responded to the email that the power bank is 100% perfect and to cancel the refund. I received a call from Maria, and my issue has been resolved! THANK YOU MAKRO ONLINE!!