PP
Poppy P
1 reviews | Active since Dec 2015
14 Aug 2024, 11:12
Customer service and feedback
Hi I had a very bed experience with my order at the beginning, however the following people assist me Nancy(Call Center Agent) , Lesego (Online Manager) , Florence Sibeko (Wonderboom stores) and Ntokozo (makro Head Office) I just want to say Thank you for your assistance and prompt response to my experience, I just received my refund and my other order. I will still order with you as a customer because I managed to save money and time with the bulk order I did with you including free delivery. Keep up the Good work and forward those Great Customer Service skills to rest of the team at Makro Thank you very much
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Replies (1)Makro's replyOfficial
14 Aug 2024, 13:59Good day Poppy,
Thank you for reaching out to Makro.
We are glad your recent online shopping experience was pleasant, and we appreciate your ongoing support with us.
We also appreciate the positive review; it really does go a long way in restoring our overall image to new and existing valued customers.
Have yourself a wonderful day and thank you for choosing Makro.
Kind regards,
Makro Hello Peter Team
Thank you for reaching out to Makro.
We are glad your recent online shopping experience was pleasant, and we appreciate your ongoing support with us.
We also appreciate the positive review; it really does go a long way in restoring our overall image to new and existing valued customers.
Have yourself a wonderful day and thank you for choosing Makro.
Kind regards,
Makro Hello Peter Team
Makro's reply14 Aug 2024, 13:59
Official
Good day Poppy,
Thank you for reaching out to Makro.
We are glad your recent online shopping experience was pleasant, and we appreciate your ongoing support with us.
We also appreciate the positive review; it really does go a long way in restoring our overall image to new and existing valued customers.
Have yourself a wonderful day and thank you for choosing Makro.
Kind regards,
Makro Hello Peter Team
Thank you for reaching out to Makro.
We are glad your recent online shopping experience was pleasant, and we appreciate your ongoing support with us.
We also appreciate the positive review; it really does go a long way in restoring our overall image to new and existing valued customers.
Have yourself a wonderful day and thank you for choosing Makro.
Kind regards,
Makro Hello Peter Team
