Customer service

These ones think we are idiots. I placed an with delivery date of 12/05/2025 on 12/04/2025 I get an email at 06:20am stating my delivery will now be delivered on 12/04/2025. So I can my place to wait for my delivery. At around 12:00 or 13:00 I call the makro call center to check the status because its been saying ready to ship and has not moved and im told the courier is reattempting to collect my delivery, cool...I then decide to contact the courier because I don't trust makro from a bar of soap, Shout-out to the lady I spoke to a WUM drop who was honest.

The courier tells me our driver had tried to collect you order however there was an issues with the hand over and suggested i call makro to find out.

I call them again to find out Firstly why I was **** too secondly what was the issue because I have waisted my entire day wait. Brother tries to tell my order will be delivered December 5th not giving answer even after explaining to him eventually he tries to connect me to the store which they hung up secondly attempt he hangs up.

Your customer service is appalling and you are not hearing your consumers