CUSTOMER SERVICE!!!!!!!!!!!!!

<p>Bought a fitbit surge in November from Centurion store. Returned in April because its defective. (ref ********** )</p> <p>Despite numerous efforts to ascertain the whereabouts and status of my watch all I hear from Makro is silence.</p> <p>Called the store then I am told I will be called back. Guess what? Silence.</p> <p>Submit a complaint via your website. Guess what? Silence.</p> <p>This is totally unacceptable. I literally paid thousands of rands for something I dont have the use of.</p> <p>Also I dont see it as my responsibility to follow up with you. You are the ones providing a 'service' (that I paid for) not me.</p> <p>You've already lost me as a customer. All i want is my money or my watch back.</p> <p> </p> <p> </p>