Customer service

In the history of bad service,makro takes the cap…ordered online on the 14th and still hasn’t received my items and I paid in full also wasted my money and went to the store and Mandla murundlii ptomised it’d be delivered sat or Sunday early …had to buy another booze since the alcohol was for moms birthday on sunday and when i ordered it said it’ll be delivered on the 19th … Bad service ever plus their courier which is value express,the manager from value express went as far as blocking my calls after not taking them