TF
Tokkie F

1 reviews | Active since Aug 2016

20 Aug 2016, 08:45

Customer Service

<p>Bought meat from Makro Alberton and it was not up to standard. Phone and spoken to Themba and I said to him I will com in today. With in a few seconds the complain was sorted out well done</p>

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Replies (1)
Makro
Makro's reply02 Sept 2016, 08:47
Official

Thank you for taking time to forward this compliment,

It is really encouraging to hear of a bad experience being turned around.

Themba is certainly a shining example of what one can achieve by simply ‘going the extra mile for the customer’.

I have forwarded your compliment to the branch Marketing Executive Manager (Erika Moseleni) and I am sure she will post your comments for all staff to see.

Please continue to give us feedback on service receive in our stores.

Regards

Mmule Moropa