Customer satisfaction ZERO

I purchased a loaf of Lancewood Cheese from Makro which was approximately 2.2kg. I used half and the balance of it I left in the fridge because I did not want to freeze the cheese as they become all crumbly. I took the cheese to Makro and was told that they have a 7 days return policy for perishables and they cannot compensate me for it, The packaging does not have any disclaimer, except the expiry date. Makro is an absolute diasppointment.