pS
phumie S
1 reviews | Active since Nov 2015
23 Nov 2015, 18:17
credit card closure
I requested makro to close my credit card and I sent an email to [Email Removed] I attached the proof of payment no one has bothered to respond I have sent two emails and all they do is ignore my emails.. I require a written response that my card has been closed.. why were we given an email address that no one attends to? Can I get urgent feedback
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Makro's replyOfficial
24 Nov 2015, 08:20Hello phumelele123@,
Thank you for bringing the query to our attention.
RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***.
Regards
Mmule Moropa
Thank you for bringing the query to our attention.
RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***.
Regards
Mmule Moropa
Makro's reply24 Nov 2015, 08:20
Official
Hello phumelele123@,
Thank you for bringing the query to our attention.
RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***.
Regards
Mmule Moropa
Thank you for bringing the query to our attention.
RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***.
Regards
Mmule Moropa