Credit card

So I app**** for a credit card with Makro and they were helpful in speed since I did an online application lucky. So after only two day I was told that it was approved however I needed to go in the store to retrieve it. Now during week I went to the store on the 28th to get the card. Service was bad waited close to 30min before being told that before getting the credit card I needed a purchase card to be Iinked, 15 min lost. Now I have to go back to work waited 30min to get service plus 15 more min before being told that it will be a long process coz they need to call head office to authorized. I leave the card and say I’ll be back on the weekend Now here I am on a ****** Sunday and there is a personel who has a target clearly saying credit service but says they have no authority to give out card and the one person is on lunch When I ask when she coming back, he does not know. I don’t know how franchises are run but this is bull and a waste of my time Keep your credit, I can’t deal with such a store with no attention to customers Makro Springfield Durban is nonsense