****py pathetic business practices

So now its almost the end of february ive made about 7 posts regarding my chair and i keep getting told someone will get back to me just to make the hellopeter viewers who see the review think its being sorted out. no one has contacted me since my 2nd post on here from makro but someone wlways makes a post on my reviews saying someone will get back to me. Now i need a new fridge i see Makro has a sweet hisense fridge for sale and i really dont want to buy it from makro because if its as defective as my chair is and i get no replies or help from makro i dont see why i would want to go buy one. Why should i go to a company that is pathetic with customer service. And by later today Mbali Makhanya will say "Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you." and thats as far as it will go