**** online service from Makro

On the 10th December 2018 I purchase good online. Up until this day (20/2/2019) I have not received any goods yet. I have called numerous times to Makro online and ask where the goods are and only being told it's on it's way for delivery. I emailed and called Makro for a full refund and to take there goods and shove it. I'm still awaiting my money too............ There online service is **** and so is there online call centre. Only empty promises and lies........