CORNUBIA STORE ****S ****S TO PENSIONERS

****s ****s - 1 WEEK WARRANTY NOT ATTENDED TO JUST LIES AND IMCOMPETENCE

We came into the store on the 30th of May a Saturday

We were advised as it's the weekend on Monday the fault will be logged Monday passed nothing happened

We phoned & were told its in process they are still loading .Which we accepted

On Tuesday still nothing we had to call many times & were going to come to the store

Only after that were we given the reference ***

On Thurs not a call from defy for a tech to come out If they haven't called yet

On Friday called entire morning no answer eventually called HEAD OFFICE ANOTHER WASTE OF TIME

Patched me through cornubia no accountability said he got my 1st email and when they responded never got my second lies . The lady said I should call defy came me a ref number Called defy they said the number doesn't exist Called makro back, she then realized it's not with defy it's an extended warranty with them - MEANING FOR 1 WEEK THEY DIDNT REALIZE THIS .

She said they will send the technician tomorrow The 6th of June My poor old parents WAITING AN ENTIRE DAY CALLED AGAIN AN ADVISED MOHAMMED WILL COME NEVER HAPPENED LYING TO PENSIONERS

EXACTLY A WEEK NO ACTION INCOMPTENCE LIES BAYANDA, PENNY SUPERVISOR SAY WHATEVER YOU WANT ON THE PHONE HANG UP AND DOES NOTHING

PHONES RING CONTINOUSLY FROM 12 TO 3 IF YOUR LUCKY THEY ANSWERED