PS
Phikolomzi S
1 reviews | Active since Oct 2023
01 Sept 2026, 10:14
Consumer deception
I am not happy with Makro online, I bought a laptop that was on special, payment went through, there's been any communication ever since, the product is still hanging as being paid, I expected to receive it on the 29/08/2026.
Helpful (0)
Replies (6)0
Replies (6)
Makro's replyOfficial
01 Sept 2026, 10:30Hi Phikolomzi,
I'm sorry for the delay and for the service received.
I will be giving you a call soon with regard to this.
Kind regards,
Makro Social Media Team
I'm sorry for the delay and for the service received.
I will be giving you a call soon with regard to this.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply01 Sept 2026, 10:30
Official
Hi Phikolomzi,
I'm sorry for the delay and for the service received.
I will be giving you a call soon with regard to this.
Kind regards,
Makro Social Media Team
I'm sorry for the delay and for the service received.
I will be giving you a call soon with regard to this.
Kind regards,
Makro Social Media Team
Best regards,
Makro's replyOfficial
01 Sept 2026, 11:21Hi Phikolomzi,
I tried calling you twice but to no success.
Please note that, as per Makro's terms and conditions, Makro may cancel a transaction if an inadvertent and obvious pricing error is identified.
In cases where payment has already been made, a full refund will be issued.
This process is done at Marko's discretion and is within our rights as outlined in our pricing policy.
Kind regards,
Makro Social Media Team
I tried calling you twice but to no success.
Please note that, as per Makro's terms and conditions, Makro may cancel a transaction if an inadvertent and obvious pricing error is identified.
In cases where payment has already been made, a full refund will be issued.
This process is done at Marko's discretion and is within our rights as outlined in our pricing policy.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply01 Sept 2026, 11:21
Official
Hi Phikolomzi,
I tried calling you twice but to no success.
Please note that, as per Makro's terms and conditions, Makro may cancel a transaction if an inadvertent and obvious pricing error is identified.
In cases where payment has already been made, a full refund will be issued.
This process is done at Marko's discretion and is within our rights as outlined in our pricing policy.
Kind regards,
Makro Social Media Team
I tried calling you twice but to no success.
Please note that, as per Makro's terms and conditions, Makro may cancel a transaction if an inadvertent and obvious pricing error is identified.
In cases where payment has already been made, a full refund will be issued.
This process is done at Marko's discretion and is within our rights as outlined in our pricing policy.
Kind regards,
Makro Social Media Team
Best regards,
PS
Phikolomzi S's updateReviewer Update
01 Sept 2026, 11:26You have not done anything as yet, if feel like you have the answer already the refund me.
PS
Phikolomzi S's update01 Sept 2026, 11:26
Reviewer Update
You have not done anything as yet, if feel like you have the answer already the refund me.
Makro's replyOfficial
01 Sept 2026, 11:37Hi Phikolomzi,
We apologise for the inconvenience caused.
We will contact you as soon as we have an update.
Kind regards,
Makro Social Media Team
We apologise for the inconvenience caused.
We will contact you as soon as we have an update.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply01 Sept 2026, 11:37
Official
Hi Phikolomzi,
We apologise for the inconvenience caused.
We will contact you as soon as we have an update.
Kind regards,
Makro Social Media Team
We apologise for the inconvenience caused.
We will contact you as soon as we have an update.
Kind regards,
Makro Social Media Team
Best regards,
PS
Phikolomzi S's updateReviewer Update
01 Sept 2026, 11:43Where is the error, as the advert state the item was 47 now is 34 on special. What is obvious there. Nidlala ngathi bo.
PS
Phikolomzi S's update01 Sept 2026, 11:43
Reviewer Update
Where is the error, as the advert state the item was 47 now is 34 on special. What is obvious there. Nidlala ngathi bo.
Makro's replyOfficial
01 Sept 2026, 11:52Hi Phikolomzi,
The error is that the laptop price is R16,999.00 and not R34.
You can learn more on out terms and conditions about obvious errors on the below link.
https://www.makro.co.za/pages/terms-of-use
Please be advised that once the order is cancelled, you will receive an email to confirm this, and the refund can take 7-10 working days to reflect.
Kind regards,
Makro Social Media Team
The error is that the laptop price is R16,999.00 and not R34.
You can learn more on out terms and conditions about obvious errors on the below link.
https://www.makro.co.za/pages/terms-of-use
Please be advised that once the order is cancelled, you will receive an email to confirm this, and the refund can take 7-10 working days to reflect.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply01 Sept 2026, 11:52
Official
Hi Phikolomzi,
The error is that the laptop price is R16,999.00 and not R34.
You can learn more on out terms and conditions about obvious errors on the below link.
https://www.makro.co.za/pages/terms-of-use
Please be advised that once the order is cancelled, you will receive an email to confirm this, and the refund can take 7-10 working days to reflect.
Kind regards,
Makro Social Media Team
The error is that the laptop price is R16,999.00 and not R34.
You can learn more on out terms and conditions about obvious errors on the below link.
https://www.makro.co.za/pages/terms-of-use
Please be advised that once the order is cancelled, you will receive an email to confirm this, and the refund can take 7-10 working days to reflect.
Kind regards,
Makro Social Media Team
Best regards,