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Tsakani N

1 reviews | Active since Feb 2026

20 Feb 2026, 12:43

Confirmation Message *Business Name:* Makro *Rating:* 1 out of 5 *Review:* I was charged twice on 2/2/2026 for an order that they decided to invalidate

Confirmation Message *Business Name:* Makro *Rating:* 1 out of 5 *Review:* I was charged twice on 2/2/2026 for an order that they decided to invalidate. I called in on 3/2/2026 to find out why the order hasn’t been confirmed yet and their answer was that the order was invalidated and only they know what that means. They told me to submit some documents and so I did on 5/2/2026. Since then they only refunded me one amount and apparently ‘they’re still doing investigations on whether the other amount went off from my account or not despite having to submit 2 payment notifications and my bank statement, what more proof do you need. So freaking ****ed. I will gift you money, you make millions and can’t even make a mere refund below R1000.

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Replies (2)
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Tsakani N's update26 Feb 2026, 15:57
Reviewer Update
Still no feedback from the finance department??? Is there a shortage of staff or some other problem which prohibits them from doing their job? I am not just going to give up on my money if that’s what you’re hoping will happen. I want my money back!!!!! It’s been too long this is ****ing ridiculous man!!!!!!!
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Tsakani N's update27 Feb 2026, 12:00
Reviewer Update
Okay, how long will it take this time?