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Lucy N

1 reviews | Active since Jul 2013

07 May 2025, 09:29

******* complete.

I am new client to buying online as I wanted to try to buying bulk and having it delivered because it seems convenient for the middle working class. However I'm completely dissatisfied because firstly I received my tomatoe sauce short and now no one will be home to receive a delivery as I planned my first delivery during a school break so my kids could receive it. I only receive the courier notification yesterday for a delivery for 1 tomatoe sauce. And also I didnt even no it was despatched short as my kids packed everything away before I got home. Secondly pricing on your website is off as how can 1 tin M baked beans 410g be worth R67 in this country economic state. A complete *******. I sent emails and no has contacted me. I feel this buying online is a catch for us.

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Replies (1)
LN
Lucy N's update16 May 2025, 14:37
Reviewer Update
I am extremely dissatisfied with this company to date I have not received my 5 baked beans as promised and I paid for. A female online manager called me on the 15/05 but had no customer service skills. She asked me to email for a refund and made me feel like I'm just a small person. Maybe I didn't buy for millions of rands but I was going to be a lifelong customer and a referral. Stop treats ur customers like uu doing us favors. If I wanted a refund I would have email one in. Or went closer to home shopping. She was rude. And I still did not receive my delivery like she promised for 16/05 after I make arrangements for someone to be home.