1 reviews | Active since Mar 2015
Complaint with regards to sub-standard goods
We purchased a a Trimtech 220w mower plus 650w Trimmer on the 21/04/2014. In November 2014, after 7 months of use the mower stop working and as it was under a year warranty I sent it back to Makro PE for Repairs. <br> <br> On 15th Jan 2015 we received the mower back from repairs and when trying to use the mower it was still faulty and still did not work.<br> <br> I was only able to take the mower back until last week as my folks were away, and again returned it to Makro PE. I was informed me that Makro will speak to the supplier about getting me store credit as I did not see why I as the consumer now have to sit again with the mower in for repairs. I was informed today the supplier will not authorize store credit until we send it in again. It is on a 1 year warranty and out of that warranty it would have been in for repairs twice now and we sit without a mower for 4 months. By the time we get the mower back it will be out of warranty. <br> <br> This is unacceptable and we have basically ****ed away the money. I bought the Mower from Makro not the suppliers and want this sorted out asap. <br>
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
