Complaint regarding order MAK***

Good Day Order Number #MAK*** I am not impressed with the service around this order and am very worried because it is a laptop we are talking about and this issue will dent your name and I am going straight to hello Peter with this matter.

I bought the laptop online on Thursday the 10th and on same day I got the notification that my order was packed. According to my experience with you previously, after being backed , it's a question of a day for it to be collected but now it's Monday and it's still on same status. But after I contacted your call center, I got to know that this laptop is not coming from Makro direct and I am annoyed because I chose not to buy from takealot. You better make sure that what I get is the standard I am expecting not some **** of a laptop.

Kindly attend to this because I am not going to let it slide. Customer service to me is very very important.

Regards Sindiswa