Complaint Broken Whirlpool Washing Machine

Item: Makro
Rating: 2
Author: Irma K

I bought a new Whirlpool Washing Machine during March 2018 from Makro and if something goes wrong I need to phone Whirlpool for the machine to be fixed. I emailed Whirlpool several times from 8 January 2019 with no response, but I feel I bought it from Makro and they think they must sort out Whirlpool. I want my money back. I do not want that machine anymore, because I have no pleasure out of it. It has a three year guarantee.

Helpful (0)

Replies (2)

Makro's replyOfficial

14 Jan 2019, 10:33

Thank you for your post. Your complaint has been escalated through to our follow up team so that they can assist with regards to the above issue.

Regards
Makro Team

Makro's reply14 Jan 2019, 10:33

Official

Thank you for your post. Your complaint has been escalated through to our follow up team so that they can assist with regards to the above issue.

Regards
Makro Team

Irma K's updateReviewer Update

14 Jan 2019, 12:47

Please remove this REVIEW as I was directly in contact with Makro Polokwane and they are busy sorting out the problem

Irma K's update14 Jan 2019, 12:47

Reviewer Update

Please remove this REVIEW as I was directly in contact with Makro Polokwane and they are busy sorting out the problem