IK
Irma K
1 reviews | Active since Aug 2017
21 Jan 2019, 11:23
Complaint BAD Service
I have sent several emails to Makro since the 8th of January 2019 with no response. They read the emails of my complaint, but there is no response. If this matter is not resolved immediately, I will take it further. My machine is brand new and does not work and I need it. I can send you all the relevant emails. Please provide me with your email address in this regard.
Helpful (0)
Replies (2)0
Replies (2)Makro's replyOfficial
21 Jan 2019, 11:27 Good day Irma
Thank you for bringing your concern to our attention. I'll be addressing the matter with the relevant department.
I'll be in contact with you as soon as I have feedback.
We appreciate your patience in this matter.
Kind Regards
Otsiele Boikanyo
Thank you for bringing your concern to our attention. I'll be addressing the matter with the relevant department.
I'll be in contact with you as soon as I have feedback.
We appreciate your patience in this matter.
Kind Regards
Otsiele Boikanyo
Makro's reply21 Jan 2019, 11:27
Official
Good day Irma
Thank you for bringing your concern to our attention. I'll be addressing the matter with the relevant department.
I'll be in contact with you as soon as I have feedback.
We appreciate your patience in this matter.
Kind Regards
Otsiele Boikanyo
Thank you for bringing your concern to our attention. I'll be addressing the matter with the relevant department.
I'll be in contact with you as soon as I have feedback.
We appreciate your patience in this matter.
Kind Regards
Otsiele Boikanyo
IK
Irma K's updateReviewer Update
26 Jan 2019, 19:10I am now fed up with Makro Polokwane as the lady phoned me. Said I must email her if nobody phones me, which I did. She read my email and I never got a response. Now I must go and wash and pay although I have a new machine which does not word. I demand A NEW Machine. I won't wait any longer!!!!!! Phone me ********** 134 after hours or ********** 188 business hours
IK
Irma K's update26 Jan 2019, 19:10
Reviewer Update
I am now fed up with Makro Polokwane as the lady phoned me. Said I must email her if nobody phones me, which I did. She read my email and I never got a response. Now I must go and wash and pay although I have a new machine which does not word. I demand A NEW Machine. I won't wait any longer!!!!!! Phone me ********** 134 after hours or ********** 188 business hours
