Complaint about staff and service at Makro Springfield, Vodacom Counter

I visited Makro Springfield in Durban yesterday and for the first time I embarked on taking a data contract from their Vodacom counter, I was disgusted with the service I had received. The consultants were unfriendly and although I told them that I was in a hurry, delayed in processing my contract. This process took over an hour leaving me with hardly any time to do other shopping which I had set out to do. One of the consultants were argumentative and asked if I had ever taken a contract before. I stood all that time and was not even offered a seat. They spoke in their mother tongue between themselves whilst laughing and giggling, leaving me to stand there and watch them. On completion, I asked whether the sim card was activated and ready for use and was answered in the affirmative only to come home and find that it was not working. I always take my contracts with Vodacom and never had a problem. Sadly, I chose Makro because of the special price but am so disappointed with the service. I will never return to the Vodacom counter in Makro. The staff are most unprofessional and think nothing of their poor conduct when it is pointed out to them.