NM
Nyameka M
1 reviews | Active since Sept 2020
10 Dec 2020, 09:40
Complaint about Makro
I would like to report a problem I purchased a product at makro they deliver incorrect product however it was collected it's been 3 week waiting for them to deliver my product they keep on saying its been posted ref no MAK*** and I logged a complain and they no longer responding to my calls
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
10 Dec 2020, 09:57Good day Nyameka,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply10 Dec 2020, 09:57
Official
Good day Nyameka,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
NM
Nyameka M's updateReviewer Update
12 Dec 2020, 15:41I would like to bring to hello Peter attention that Makro is not doing anything about my complain let alone to communicate with they are just ignoring my complaints kindly where to escalate this complain with their negative customer service
NM
Nyameka M's update12 Dec 2020, 15:41
Reviewer Update
I would like to bring to hello Peter attention that Makro is not doing anything about my complain let alone to communicate with they are just ignoring my complaints kindly where to escalate this complain with their negative customer service