Complaint

I purchased online and canceled the same day at Makro but Makro doesn't want to pay back my money the people I spoke to online don't even know when the turnaround is they do not have a clue with anything you call and you just as blank as when you started this is unnecessary up and downs. I have been calling to cancel and I have no idea if and when I'll be getting my money back this is so poor for Makro Standards