Complaint

<p>I bought a Bosch washing machine from Makro Woodmead on the 31 March 2017 . When using it a few days thereafter I noticed that it was somewhat fautly as it would shake very violently when spinning the clothes. I then contacted Marko woodmead and advised them of the problem and a guy buy the name of bongani had advised me it would be an additional charge of R600 for them to come out and access the machine. Upon me puchasing the machine I also bought an extended warrenty which takes the warrenty period up to 5years.I dont understand as to what is the purpose of the warrenty or extended warrenty if they are not prepared to continue in servicing electronics once purchased. It is a complete an utter ******* for consumers as we purchase such things at a rather high price and pay an additional amount for the extended warrenty. For a big wholesaler such as Makro I say this is pathetic customer service on your part...</p>