1 reviews | Active since Mar 2017

04 Apr 2017, 17:55

Complaint

<p>I have been waiting for 45 minutes to collect a item that my Company did an EFT for and that Makro phone to say was ready to collect. </p> <p> </p> <p>When I arrived the item was avaliable however no one knew anything about it. I e-mail all the documents and luckily brought copies as they could not find any documentation. Bad service at its best!</p>

0
Replies (2)
Makro
Makro's reply05 Apr 2017, 07:05
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply11 Apr 2017, 08:56
Official

Good day,

Thank you for your complaint and please accept our apologies I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya