Complaint
<p>I have placed an order on the Makro Online Website 30/11/2016 (their turnaround time is 2-5 days). I have received a sms 02/12/2016 stating that there is a delay. Since then I haven't receive any feedback and I need to follow up the whole time about the process now. I spoke to Nomwazwadi who informed me that Makro Woodmead is out of stock, they should receive the stock today. I followed up again and spoke to Matubati she said she will find out from Nomwazwadi I was on the line in total of 18 min and the call went back to reception and I still don't know what is going on!!! I laid a complaint on Makro's Website on the 06/12/2016 still no feedback, no calls no sms nothing.</p>
Thank you for taking the time to raise below concerns with us.
Your order has been picked and packed ready to be dropped off at the locker you will receive sms notification.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
Regards
Mmule Moropa
Thank you for taking the time to raise below concerns with us.
Your order has been picked and packed ready to be dropped off at the locker you will receive sms notification.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
Regards
Mmule Moropa
