COMPLAINT

Item: Makro
Rating: 1
Author: Salani M

RCS Makro Account Number: ********** ********** 77544

I HAVE MADE X2 PAYMENTS IN MY MAKRO RCS ACCCOUNT ON THE 20 FEB AND 20 MARCH 2019 VIA EFT I HAVE PROVIDED PROOF OF PAYMENT TO ********** TO DATE NOBODY HAS BOTHERED TO RESPOND TO MY QUERY NOR GIVE ME CALL ,MY ACCOUNT IS ACCRUING DEBIT INTEREST AS IF I HAVE'NT MADE ANY PAYMENT , THIS IS REALLY FRUSTRATING EVEN I PHONE THE CALL CENTRE I STILL DONT GET ANY ASSISSTANT , THIS IS JUST BULL****

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Replies (2)

Makro's replyOfficial

25 Mar 2019, 15:56

Good day Salani

Thank you for your post

Please provide me with the communication you've had with our National call center agents on *** for me to assist you further.

I hope you find the above in order.

Thanks
Otsiele Boikanyo

Best regards,

Makro's reply25 Mar 2019, 15:56

Official

Best regards,

Salani M's updateReviewer Update

25 Mar 2019, 16:48

RCS Makro Account Number: ********** ********** 77544 I HAVE MADE X2 PAYMENTS IN MY MAKRO RCS ACCCOUNT ON THE 20 FEB AND 20 MARCH 2019 VIA EFT I HAVE PROVIDED PROOF OF PAYMENT TO ********** TO DATE NOBODY HAS BOTHERED TO RESPOND TO MY QUERY NOR GIVE ME CALL ,MY ACCOUNT IS ACCRUING DEBIT INTEREST AS IF I HAVE'NT MADE ANY PAYMENT , THIS IS REALLY FRUSTRATING EVEN I PHONE THE CALL CENTRE I STILL DONT GET ANY ASSISSTANT , THIS IS JUST BULL****

Salani M's update25 Mar 2019, 16:48

Reviewer Update

COMPLAINT

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