CF
Caeleigh F

1 reviews | Active since Jul 2023

28 Apr 2026, 11:52

**** Company - DO NOT SUPPORT

I ordered a coffee table from the Makro app, which was supposed to be delivered on the 24th of April. On the day, I received a notification that they were not able to deliver to my address. I was at my house waiting for the delivery. Upon calling the call centre (and waiting for ages to speak to a human), I was told that the incorrect courier has my parcel. It is 28 APRIL AND I STILL DO NOT HAVE MY PARCEL. Please do not support this company, because they exist simply to *****.

0
Replies (3)
Makro
Makro's reply28 Apr 2026, 14:33
Official
Hi  Caeleigh,

We apologize for the delay of your delivery. 

Kindly provide us with your order number so that we can follow up for you. 

Regards,
Makro social media team. 

Best regards,

CF
Caeleigh F's update28 Apr 2026, 15:24
Reviewer Update
Good day, 

OD***
Makro
Makro's reply29 Apr 2026, 09:21
Official
Hi  Caeleigh, 

 We apologize for the delay of your delivery. 

Please note that our system shows that the delivery date is for the 02/05/2026 

If you need any further assistance, please don’t hesitate to contact us — we’re happy to help

  Regards,
Makro social media team. 

Best regards,