1 reviews | Active since Jun 2017

27 Jun 2017, 16:16

Client service non existent

<p>Have you ever notie something stepping into dog poo on the sidewalk?...this is excactly how you are looked at if you are a customer with Makro Centurion. Many so-called workers/assistance/sales persons are standing around, ideling chatting and looking at their cellphones, but definately NOT happy to be ASKED to assist...they are AT work, but definaely NOT working. When you are looked up and down, the person turns around and walked away....and wave you to follow...no communication...no professionlism...no proudness to help...so pride...useless</p>

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Replies (2)
Makro
Makro's reply28 Jun 2017, 08:03
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Best regards,

Makro
Makro's reply14 Aug 2017, 09:30
Official

Official business reply:
Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved

Regards

Mbali Makhanya

Best regards,