FA
Fabio A
1 reviews | Active since Dec 2024
21 Dec 2024, 06:43
Christmas Tree
I'm a first time buy on the Makro online store. I am very disappointed with my purchase and logged a return. Item was delivered on the 15th December 2024 and the very same day request a return both online return and went to the Makro store as well. To date I have not received any feedback from Makro on the return of the item or collection of the item. Very disappointed in Makro as I have spent a huge amount on a item I can not make use of it.
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Makro's replyOfficial
13 Jan 2025, 09:29Hi Fabio De Assuncao,
We have received feedback stating that a refund has been processed as per reference ***.
Your refund should reflect within 7-14 working days, once again, we do apologize for the inconvenience caused. We appreciate your business and hope to have the opportunity to serve you better in the future.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
We have received feedback stating that a refund has been processed as per reference ***.
Your refund should reflect within 7-14 working days, once again, we do apologize for the inconvenience caused. We appreciate your business and hope to have the opportunity to serve you better in the future.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,
Makro's reply13 Jan 2025, 09:29
Official
Hi Fabio De Assuncao,
We have received feedback stating that a refund has been processed as per reference ***.
Your refund should reflect within 7-14 working days, once again, we do apologize for the inconvenience caused. We appreciate your business and hope to have the opportunity to serve you better in the future.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
We have received feedback stating that a refund has been processed as per reference ***.
Your refund should reflect within 7-14 working days, once again, we do apologize for the inconvenience caused. We appreciate your business and hope to have the opportunity to serve you better in the future.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,