1 reviews | Active since Dec 2014
CHRISTMAS ORDER PLACED ON 3RD DECEMBER...STILL WAITING..LOL
I ordered the item as a gift online and it showed as in stock..kept on checking progress and online reflected it as "in progress " Even sent 2 emails and received no replies. Called on the 19th i think and no store manager was available online. Called Strubens Valley branch and was told that NO MANAGER WAS AVAILABLE!!!!. And that my online order had only been received that day. Payment and delivery was done by me on the 3rd of December. Absolutely shocked and disgusted. It seems like all the managers had left early on the Friday before Christmas.
Worst case of lack of SERVICE DELIVERY IVE EVER EXPERIENCED..
SO I WAS WITHOUT A GIFT FOR A FAMILY MEMBER...AND NO EXTRA CASH TO GET ANOTHER.
SHAME ON YOU MAKRO!!!
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
