Check your receipt! Makro charges in full for promotional items.

Unfortunately Makro's customer service and support has really, really deteriorated. I've been away for 2 years and coming back to South Africa to see Makro in such a state was disappointing. Their promotional items are false (I went into Makro, purchased multiple sales items soon after Black Friday where there were plenty clearout specials available, checked out and paid) only to see that the receipt had recorded the full prices of each item. If I hadn't checked my slip before leaving Makro they wouldn't have refunded my items. Everything I bought was advertised as promotional, and it took them over 30 minutes to go check each item in its isle to confirm if they were on special (even tho there was a promotional label on each one!) They eventually refunded the money. But that sure is false advertising. How many people were caught trying to get 20%-50% off and then checking their slip to see they were charged full price?