Challenge Makro online to actually get an agent to call me

I CHALLENGE MAKRO ONLINE TODAY TO ACTUALLY GET A AGENT TO CALL ME !!!!! They send you from A to B to C - tell you an agent has been delegated to your query and then never hear from them again OR THEY MAKE YOU HOLD ON FOREVER WITH NO FEEDBACK Still waiting for a refund on my MAK*** - if you are thinking of buying something online and then canceling it you are in for a hiding to next to nothing

Makro I am waiting ??????? Ref ***