1 reviews | Active since Dec 2016

04 Dec 2016, 09:28

Cellphone department

<p>Poor service at the Cellphone department. </p> <p>We can't be helped because the system is to old.</p> <p>This is the second time we have a problem at this store so we need help quickly. </p> <p>I will never go to Makro again if this keeps happening </p>

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Replies (1)
Makro
Makro's reply05 Dec 2016, 09:34
Official

Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.

This was a technical issue that not even our service provider/in-store technicians could assist at the time , the Centurion store will contact you to make our best attempt in regaining your confidence in our company.

Regards

Mmule Moropa

Best regards,