DB
Dennis B
1 reviews | Active since Apr 2016
19 Mar 2019, 10:45
Can't make the purchase....why?
Trying to buy items online using my Makro Credit, but getting the message: The card number that you have entered appears to be for a card not accepted by this Merchant. But this is my Markro Credit card. I phoned Makro ***, they could not help and told me to phone accounts ***, waited for 20 minutes before my called got answered. Awesome lady assisted and she checked everything, and there are no problems on my account.
So please can you tell me what the problem is? As the items I want to purchase are Online Exclusive only.
Urgent please
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
19 Mar 2019, 11:20Good day Dennis
Thank you for writing to us
Kindly be advised that you will be contacted by one of our representatives to take you through the process of your online purchase.
Thanks again for writing to us and for giving us the change to resolve this matter for you.
Kind Regards
Hellopeter Team
Thank you for writing to us
Kindly be advised that you will be contacted by one of our representatives to take you through the process of your online purchase.
Thanks again for writing to us and for giving us the change to resolve this matter for you.
Kind Regards
Hellopeter Team
Makro's reply19 Mar 2019, 11:20
Official
Good day Dennis
Thank you for writing to us
Kindly be advised that you will be contacted by one of our representatives to take you through the process of your online purchase.
Thanks again for writing to us and for giving us the change to resolve this matter for you.
Kind Regards
Hellopeter Team
Thank you for writing to us
Kindly be advised that you will be contacted by one of our representatives to take you through the process of your online purchase.
Thanks again for writing to us and for giving us the change to resolve this matter for you.
Kind Regards
Hellopeter Team
DB
Dennis B's updateReviewer Update
20 Mar 2019, 11:11So I got a call yesterday morning, the guy said they need to check whats going on.....and still no call back on the issue. Not sure if it's working, as I paid cash then for my order. Please fix this issue, so that this does not happen again.
DB
Dennis B's update20 Mar 2019, 11:11
Reviewer Update
So I got a call yesterday morning, the guy said they need to check whats going on.....and still no call back on the issue. Not sure if it's working, as I paid cash then for my order. Please fix this issue, so that this does not happen again.