Cannot get hold of customer service

Item: Makro
Rating: 1
Author: David B

I've been trying to get hold of customer service about a tv repair for days now. I've sent several emails to ********** and tried the national contact centre on ***with no response. In fact, when I call the contact number the phone simply gets put down after being on hold. Very bad service indeed.

Helpful (0)

Replies (2)

Makro's replyOfficial

16 Aug 2017, 07:48

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's reply16 Aug 2017, 07:48

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's replyOfficial

30 Aug 2017, 10:24

I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Makro's reply30 Aug 2017, 10:24

Official

I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya