called ***** and that I will be ****ed up

I purchased a nescafe algeria machine a 090515 at makro crown it was on promotion and received a canister of coffee within the price of 1500. On purchasing the consultant told me that if there is a problem I must call nescafe directly. I called nescafe and I was redirected bk to makro as from purchasing the item it was faulty and broken from the box. The manager said that makro would exchange as it is within the stipulated time of the cpa 2 weeks and my machine was nt working. Today the 19 may 2015 I went to makro at around about 430pm to have a exchange done. I thus was treated in a undignified manner from entering the store by fiona. She called her supervisor as she could not credit me with the product with slip. I waited for super isor on her coming she agreed that it was not necessary for her to be called a wasted 10 minutes. I was then given a credit note and told I will not be receiving the coffee that came in promotion as it not in the price. I said that was nt acceptable. Fiona wanted her say wifh her arrogance. It frustrated me I rose my voice her arrogance made me louder. She called me a ***** and said she will **** me up. No space for rest of happenings