Call Centre / Out of Stock

Item: Makro
Rating: 1
Author: Peter C

Good day,

I am trying to process my online order, with my credit card payment, The system keeps on asking me a OTM pin, I KEEP ON PHONING MAKRO AT ***AND ***, THEY KEEP ON "PUTTING" me through to the online department but no one answers the phone!!!!!!!!!!!

I CANT SECURE MY ONLINE PAYMENT !!!! AND NOW MAKRO ARE OUT OF STOCK ON SOME OF MY PRODUCTS MY ORDER IS OVER R8000.00 and I really think this is pathetic

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Replies (1)

Makro's replyOfficial

24 Nov 2017, 07:13

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's reply24 Nov 2017, 07:13

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya